Job opportunity as Customer Service Representative for Denmark

[jjanssens]

Company description: Levi Strauss & CO., a company founded in 1854, by a European emigrant, which is selling 3 brands in 120 countries, in 55,000 point of sales, employing 12,000 employees, but also working with approximately another 400,000 people in our stores and suppliers.

Country based: Belgium
Location (city): Brussels
Contract type: Regular contract
Publishing date: 27-Jun-2010

Job Purpose:
Handle customer queries and claims timely and accurately, managing customer product mix using applications and processes designed to support service delivery.

Critical Results:- Ensure all queries are dealt with using the highest level of customer service standards.
- Ensure optimal relationship with customer by proactively communicating with key contacts to ensure issues are resolved.
- Ensure the customer data is up to date and accurate.
- Input customer orders and ensure accuracy at all times.
- Handle returns within set guidelines.
- Provide proactive sales support, use every sales opportunity.
- Provide account managers with customer related information.
- Provide information about customer feedback on products.

Experience and competencies required:• Previous professional experience working in a customer facing role (ideally in a customer service environment)
• Very good numerical skills
• Commercial skills
• Good knowledge of Microsoft Office (Outlook, Word, XL)
• Aptitude for systems (knowledge of Baan is a clear advantage)
• Extremely good customer focused written and spoken communication skills
• Relationship management and negotiation skills
• Excellent level of Danish and English (knowledge of further Scandinavian languages like Norwegian, Swedish, and Finnish would be a plus)

Interested in this challenging position with in our international dynamic company?
We are waiting to receive your resume via our HR Generalist:
Jelske Janssens - email: jjanssens@levi.com

For more information you can contact our HR Generalist via phone: +32 2 641 64 04 or look at our website: www.levistrauss.com/careers

[chris123]

Its i really nice job of customer care i want to apply there.I have good grip in English and i will learn denish language as well.Can you give me the last date of this job?

[markbeason]

A person who is learning this language he may apply for this job.Because i am looking for any good chance to come there.Please tell me about this.I have relevant experienced.

[Dane In Florida]

Dear Sir,
I am interested in the position. May I receive an application from you? I have a complete and updated resume to submit. Thank you. Dane in Florida[/color]